Unions
Here's a look at documents from unions
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Urging the FCC to strengthen STIR/SHAKEN to address fraud
WASHINGTON, Nov. 20 [Category: Financial Services] -- America's Credit Unions posted the following news:
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Urging the FCC to strengthen STIR/SHAKEN to address fraud
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A coalition of industry trade groups is coming together in calling for the Federal Communications Commission (FCC) to tighten and modernize its caller ID authentication standards through its STIR/SHAKEN framework for the purpose of fraud prevention. The groups urged the agency to focus on measurable reductions in illegal robocallsnot just technical authentication metricswhen evaluating the system's success.
The joint letter
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WASHINGTON, Nov. 20 [Category: Financial Services] -- America's Credit Unions posted the following news:
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Urging the FCC to strengthen STIR/SHAKEN to address fraud
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A coalition of industry trade groups is coming together in calling for the Federal Communications Commission (FCC) to tighten and modernize its caller ID authentication standards through its STIR/SHAKEN framework for the purpose of fraud prevention. The groups urged the agency to focus on measurable reductions in illegal robocallsnot just technical authentication metricswhen evaluating the system's success.
The joint letterstresses that caller ID authentication standards can only reach their full potential if all voice providers transition to IP-based networks. They ask the FCC to set a firm deadline to migrate from legacy TDM systems, noting that STIR/SHAKEN cannot function on non-IP technology.
Knowing fraud remains a top concern for credit union members and consumers, the groups press for stronger enforcement, including meaningful penalties for improper call attestations, as well as tougher entry and ongoing compliance rules for the Robocall Mitigation Database.
Other recommendations include:
* Clearer and more consistent Know-Your-Customer requirements to ensure providers conduct thorough due diligence before allowing traffic onto their networks.
* Expanding future authentication beyond traditional phone numbers to include branded calling and Rich Call Datawith verified names, logos, and call purposesto give consumers more confidence in the calls they receive.
* Eliminating exemptions that allow some providers to sidestep STIR/SHAKEN obligations, including those tied to service provider code token access and non-IP networks.
* Reforms to the Secure Telephone Identity-Governance Authority to improve transparency, prevent token misuse, and add board seats for enterprise callers and consumer protection advocates.
Read the full letter
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Original text here: https://www.americascreditunions.org/news-media/news/urging-fcc-strengthen-stirshaken-address-fraud
Simpson: Advocacy is essential, not optional
WASHINGTON, Nov. 20 [Category: Financial Services] -- America's Credit Unions posted the following news:
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Simpson: Advocacy is essential, not optional
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From credit unions large and small, there's "urgency of our shared mission" to preserve the cooperative finance model in the wake of banker attacks and competitive threats. America's Credit Unions President/CEO Scott Simpson detailed the case for unified advocacy in an op-ed published in Tyfone Wednesday.
"Credit unions are more than financial institutions. You are facilitators of economic freedom, stewards of financial prosperity, and
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WASHINGTON, Nov. 20 [Category: Financial Services] -- America's Credit Unions posted the following news:
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Simpson: Advocacy is essential, not optional
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From credit unions large and small, there's "urgency of our shared mission" to preserve the cooperative finance model in the wake of banker attacks and competitive threats. America's Credit Unions President/CEO Scott Simpson detailed the case for unified advocacy in an op-ed published in Tyfone Wednesday.
"Credit unions are more than financial institutions. You are facilitators of economic freedom, stewards of financial prosperity, anddefenders of a model that puts people before profit. But we are also a family," he wrote. "And like any family, we must be intentional about staying connected and having difficult conversations, especially in times of uncertainty."
While opponents attack the credit union movement for growth, Simpson notes that "at no point does the mission stop being the north star." Credit unions remain committed to their founding philosophy, and the impact they have on people's lives and communities demonstrates that.
Simpson points to the fact that banks have closed more than 20,000 branches since 2012, while credit unions have opened a net 500 branches over that period. More recently, credit unions across the country identified solutions to help members affected by the recent historic government shutdown.
"That's why advocacy isn't optional. It's essential. And it's why we need every voice, from the smallest to the largest, to help us see what they see, feel what they feel, and understand what they face. The cooperative spirit of the credit union movement grounds and guides us," Simpson writes.
Read the op-ed
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Original text here: https://www.americascreditunions.org/news-media/news/simpson-advocacy-essential-not-optional
SEIU President Verrett's Written Testimony to Senate Committee on Commerce, Science, Transportation's Subcommittee on Aviation, Space, Innovation
WASHINGTON, Nov. 20 -- The Service Employees International Union issued the following news release on Nov. 19, 2025:
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SEIU President Verrett's Written Testimony to the Senate Committee on Commerce, Science, and Transportation's Subcommittee on Aviation, Space, and Innovation
On behalf of the Service Employees International Union, which proudly represents 40,000 airport service workers, I want to make sure members of Congress and the public knows that the crisis we witnessed at our nation's airports during the government shutdown is not new.
The cabin cleaners, wheelchair agents, baggage
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WASHINGTON, Nov. 20 -- The Service Employees International Union issued the following news release on Nov. 19, 2025:
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SEIU President Verrett's Written Testimony to the Senate Committee on Commerce, Science, and Transportation's Subcommittee on Aviation, Space, and Innovation
On behalf of the Service Employees International Union, which proudly represents 40,000 airport service workers, I want to make sure members of Congress and the public knows that the crisis we witnessed at our nation's airports during the government shutdown is not new.
The cabin cleaners, wheelchair agents, baggagehandlers and other hundreds of thousands of airport service workers who keep airports safe, secure and accessible experience the dysfunction of our broken system every day. For decades, passengers have faced delays and cancellations, reaping the consequences of low wages and high turnover at our nation's airports.
These staff shortages have been fueled by employers who pay poverty wages even in hubs where the cost of living is high and continues to rise. Turnover and short staffing resulting from low wages and lack of healthcare benefits tie into the passenger experience. A 2018 memo by the Port Authority of New York and New Jersey reported annual turnover of more than 30% for privately-employed airport workers, with turnover in some job classes reaching 65%.
A number of other studies have shown that low wages and poor benefits result in higher airport worker turnover, which leads to greater numbers of less trained and less experienced workers in the workplace. In turn, workers are "less familiar with safety and security procedures ... less able to anticipate and identify potential hazards, and more uncertain about where to take their complaints or how to report problems."
In airports, where every worker has an important security function, a less experienced workforce is "correlated with more accidents and security violations, and may undermine airport security procedures in the event of an emergency." This in turn affects all passengers but especially those with disabilities, who often rely on trained professionals for safe transfers to and from their seats, as well as the secure transport of essential equipment like wheelchairs.
While airline CEOs pay themselves tens of millions of dollars and enjoy lavish perks, too many service workers don't have affordable healthcare or the benefits they need to take care of themselves and support their families. Across the country, only 13 airports have provisions requiring employers to provide some measure of healthcare affordability to their workers.
It's no coincidence that the same greed fueling the crisis in air travel is also at the root of the healthcare crisis hurting millions of households as ACA premium tax credits expire. Airlines, making billions in profits, backed the Republicans' cuts that could rip healthcare away from the workers they rely on while refusing to provide them with affordable employer-sponsored healthcare. At the same time, airport service workers have been left out of important policy discussions that impact their jobs and their ability to keep our airports safe, accessible, and functional for all of us.
SEIU members, including airport service workers across this country, have had enough of the hypocrisy. How can we expect a first-class aviation system when hardworking people can't afford to go to the doctor, purchase life-saving medications, or even take a day off when they're sick?
Working people are no longer going to accept inaction from our elected leaders. It's time to hold airlines accountable - stop these attempts to destabilize our country and airports, and fund healthcare.
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Original text here: https://www.seiu.org/2025/11/seiu-president-verretts-written-testimony-to-senate-committee-on-commerce-science-and-transportations-subcommittee-on-aviation-space-and-innovation
[Category: Union]
Nationwide Protests Call Out Risks to Deaf and Limited-English Populations Due to Service Quality at Teleperformance Subsidiaries LanguageLine Solutions and ZP Better Together
WASHINGTON, Nov. 20 [Category: Union] -- The AFL-CIO Communications Workers of America posted the following news release:
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Nationwide Protests Call Out Risks to Deaf and Limited-English Populations Due to Service Quality at Teleperformance Subsidiaries LanguageLine Solutions and ZP Better Together
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ASL and LanguageLine interpreters face unstable hours, insufficient training, and overwhelming workloads due to cost-cutting practices, degrading service quality, and worker well-being.
NATIONWIDE The Communications Workers of America (CWA) and Office and Professional Employees International
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WASHINGTON, Nov. 20 [Category: Union] -- The AFL-CIO Communications Workers of America posted the following news release:
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Nationwide Protests Call Out Risks to Deaf and Limited-English Populations Due to Service Quality at Teleperformance Subsidiaries LanguageLine Solutions and ZP Better Together
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ASL and LanguageLine interpreters face unstable hours, insufficient training, and overwhelming workloads due to cost-cutting practices, degrading service quality, and worker well-being.
NATIONWIDE The Communications Workers of America (CWA) and Office and Professional Employees InternationalUnion (OPEIU) called for accountability from global provider of interpretation services, Teleperformance, over negative impacts on service quality in a nationwide day of action on Thursday. Union members and Teleperformance employees across the country conducted outreach outside the company's major American clients, including hospitals and government offices, and outside of company call centers to raise awareness of how the company's cost-cutting practices are impacting service quality and workers' rights as workers face unstable hours, insufficient training, and overwhelming workloads.
Workers are organizing unions with CWA and the ASL Interpreters Union-OPEIU (ASLIU). Interpreters at Teleperformance subsidiary LanguageLine Solutions (LLS) ensure language access at hospitals, courtrooms, banks, and schools, while ASL interpreters employed through Teleperformance subsidiary ZP Better Together provide American Sign Language video relay services and community-based interpretation.
Interpreting is emotionally and intellectually involved work, and inaccuracies can carry severe medical, legal, and financial consequences for others. In a survey conducted by CWA of LanguageLine interpreters, a majority (57 percent) disagreed that they receive adequate training for the job, and a large majority of respondents (83 percent) felt that their ability to interpret well is impacted negatively by LLS policies that push interpreters to take calls back-to-back. A LanguageLine interpreter explained, "There's no break between the calls. After telling [a Limited English Proficient client] their child passed away or that they have been diagnosed with a terminal disease and witnessing the [client] crying uncontrollably, LLS should provide us a few minutes to recover."
Earlier this spring, concerns over service quality led 23 members of Congress to call on the Federal Communications Commission to closely scrutinize Teleperformance/ZP Better Together's application for certification to provide Video Relay Service, an essential program that ensures Deaf, Deaf-Blind, and Hard-of-Hearing people have equal access to telecommunications services.
"Communities rely on Teleperformance to provide high-quality service in sensitive medical, legal, and financial settings," said Erin Mahoney, CWA Assistant Director of Organizing. "If frontline workers had a seat at the table, Teleperformance could gain valuable insight into how to improve working conditions and client services."
In 2022, Teleperformance and UNI Global Union signed a global agreement ensuring the right of workers to organize free from interference, but Teleperformance has yet to implement the agreement in the United States. The agreement covers nearly 500,000 Teleperformance employees globally.
Teleperformance was founded in 1978 and is headquartered in Paris, France. The company offers services in data security, telemarketing, customer service, interpreting, analytics, technical assistance, debt collection, and other types of business process outsourcing. Teleperformance contracts to many industries, including banking, financial services, energy, utilities, and automotive. Teleperformance is the largest call center operator in the world and sets the standards for the call center industry.
Follow LLS United on Instagram for campaign updates: www.instagram.com/llsunited.
About CWA : The Communications Workers of America represents working people in telecommunications, customer service, media, airlines, health care, public service and education, manufacturing, tech, and other fields.
cwa-union.org @cwaunion
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Original text here: https://cwa-union.org/news/releases/nationwide-protests-call-out-risks-deaf-and-limited-english-populations-due-service
First Group of CDL Drivers at Amazon Join Teamsters
WASHINGTON, Nov. 20 [Category: Union] -- The International Brotherhood of Teamsters posted the following news release:
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First Group of CDL Drivers at Amazon Join Teamsters
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Press Contact: Matt McQuaid Phone: (771) 241-0015 Email: mmcquaid@teamster.org
(SHEPHERDSVILLE, Ky.) - In a first-of-its-kind victory, Amazon CDL drivers at the SDF9 facility in Shepherdsville, Ky., have become the first group of Amazon semi-truck and tractor trailer drivers nationwide to join the Teamsters. The Amazon Transportation Operations Management (TOM) Team drivers chose representation by Teamsters Local
... Show Full Article
WASHINGTON, Nov. 20 [Category: Union] -- The International Brotherhood of Teamsters posted the following news release:
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First Group of CDL Drivers at Amazon Join Teamsters
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Press Contact: Matt McQuaid Phone: (771) 241-0015 Email: mmcquaid@teamster.org
(SHEPHERDSVILLE, Ky.) - In a first-of-its-kind victory, Amazon CDL drivers at the SDF9 facility in Shepherdsville, Ky., have become the first group of Amazon semi-truck and tractor trailer drivers nationwide to join the Teamsters. The Amazon Transportation Operations Management (TOM) Team drivers chose representation by Teamsters Local89.
"Amazon workers across the country will not accept crumbs from a multitrillion-dollar company that disrespects them," said Randy Korgan, Director of the Teamsters Amazon Division. "And it's not just warehouse workers or last-mile drivers who are fighting back. TOM Team drivers at SDF9 are setting a game-changing precedent for others to follow by opening the door for thousands of other Amazon CDL drivers to join the Teamsters."
"Local 89 couldn't be prouder to welcome Amazon TOM Team drivers at SDF9 to our family," said Avral Thompson, President of Local 89 and Teamsters Central Region International Vice President. "Our new brothers and sisters are making history by becoming the first unit of Amazon tractor-trailer drivers to unionize but they will not be the last. Amazon Teamsters are on the frontlines fighting back against this greedy corporate giant."
The drivers, who transport freight across Amazon properties and facilities, have been quietly organizing for more than a year to prevent Amazon from union busting. The company is notorious for spending tens of millions of dollars annually on attempts to break workers' unions. The new Teamsters are fighting for industry-standard pay, improved working conditions, and an end to Amazon's pattern of instituting arbitrary new policies.
"We're joining the Teamsters to protect our rights and fight for a better future for ourselves, our families, and every Amazon TOM Team member," said Jeffrey King, a TOM Team driver at SDF9. "It doesn't matter if you're in a warehouse or driving a truck, Amazon treats all its workers as disposable. We are ready to take this fight across the country and make Amazon understand the strength of worker power."
The Kentucky drivers join nearly 10,000 Amazon workers across five states who have organized with the Teamsters, adding momentum to a growing nationwide movement to organize with the Teamsters at Amazon.
Founded in 1903, the International Brotherhood of Teamsters represents over 1.3 million hardworking people in the U.S., Canada, and Puerto Rico. Visit Teamster.org for more information. Follow us on X @Teamsters and on Facebook at Facebook.com/teamsters.
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Original text here: https://teamster.org/2025/11/first-group-of-cdl-drivers-at-amazon-join-teamsters/
Ambition of Making Breakfast Clubs Universal Will Boost Learning
LONDON, England, Nov. 20 -- The National Education Union issued the following news release on Nov. 19, 2025:
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The ambition of making breakfast clubs universal will boost learning
Commenting on the roll out of more free breakfast clubs, Daniel Kebede, general secretary of the National Education Union, said:
"Every child deserves a good start in life, and the best start to the school day. Feeling hungry makes concentrating and learning hard so this announcement is welcome. Access to breakfast clubs at school will make a positive difference.
"We are pleased that Government is taking steps
... Show Full Article
LONDON, England, Nov. 20 -- The National Education Union issued the following news release on Nov. 19, 2025:
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The ambition of making breakfast clubs universal will boost learning
Commenting on the roll out of more free breakfast clubs, Daniel Kebede, general secretary of the National Education Union, said:
"Every child deserves a good start in life, and the best start to the school day. Feeling hungry makes concentrating and learning hard so this announcement is welcome. Access to breakfast clubs at school will make a positive difference.
"We are pleased that Government is taking stepsto uplift funding for some schools. We're keen to see the Government make sure that children in special and alternative education do not miss out. It is crucial that stretched school budgets are not further challenged by plans that are not fully funded.
"The government's ambition of making breakfast clubs universal is forward thinking and will boost learning. A means-tested system always leaves some children and their families behind. In Labour-led London and Wales we can see the hugely positive impact of universal free school meal provision for primary school children. Westminster should take note so that all children can learn successfully and enjoy the school day."
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Original text here: https://neu.org.uk/latest/press-releases/ambition-making-breakfast-clubs-universal-will-boost-learning
[Category: Union]
AFL-CIO Calls on Supreme Court to Protect Workers' Legal Rights and Uphold Independence of Federal Agencies
WASHINGTON, Nov. 20 [Category: Union] -- The AFL-CIO issued the following news release:
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AFL-CIO Calls on Supreme Court to Protect Workers' Legal Rights and Uphold Independence of Federal Agencies
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The AFL-CIO called on the Supreme Court to uphold the independence of federal agencies and protect workers' ability to seek legal justice when their rights on the job are violated.
Representing 64 unions and 15 million workers, the AFL-CIO filed an amicus brief in Trump v. Slaughter, the president's bid to expand presidential power and be allowed to fire independent agency officials. If the
... Show Full Article
WASHINGTON, Nov. 20 [Category: Union] -- The AFL-CIO issued the following news release:
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AFL-CIO Calls on Supreme Court to Protect Workers' Legal Rights and Uphold Independence of Federal Agencies
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The AFL-CIO called on the Supreme Court to uphold the independence of federal agencies and protect workers' ability to seek legal justice when their rights on the job are violated.
Representing 64 unions and 15 million workers, the AFL-CIO filed an amicus brief in Trump v. Slaughter, the president's bid to expand presidential power and be allowed to fire independent agency officials. If theSupreme Court rules for the president, it will jeopardize the role that Congress envisioned for the National Labor Relations Board (NLRB), Federal Labor Relations Authority (FLRA) and National Mediation Board, the agencies that provide the main legal avenues for workers seeking to form unions, engage in collective bargaining and get justice against union-busting.
Before Congress created these independent agencies, the government was "wary of holding employers legally accountable, and DOJ was loath to bring criminal charges in labor disputes." As a result, that "ineffective enforcement led to significant disruption" of our economy and "widespread, turbulent and often violent strikes." If the Supreme Court allows the president to fire independent agency members at will, it could return Americans to that dark period in history and have serious implications for working people."Because the President has an interest in the outcome of federal-sector labor disputes," the AFL-CIO writes, "it would raise constitutional concerns if he could handpick his preferred labor-relations adjudicators to affect the outcome of particular cases."
Workers' rights aren't only implicated in the Supreme Court's ruling in this caseit goes to the very heart of their legal establishment in this country. The agencies' futures depend on whether the court upholds precedents established during working people's fights for their rights, dating back to the passage of the National Labor Relations Act in 1935 and relying on the law that formed the NLRB being upheld. And it was in "the wake of President [Richard] Nixon's misuse of governmental power to 'harass and intimidate opponents'" that Congress and President Jimmy Carter established the independent FLRA to protect the federal workforce from being weaponized for the president's agenda.
The full brief can be found online here.
Contact: Mia Jacobs, 202-637-5018
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Original text here: https://aflcio.org/press/releases/afl-cio-calls-supreme-court-protect-workers-legal-rights-and-uphold-independence