Wednesday - November 11, 2026

Computer-Implemented Systems and Methods for Evaluating Contact Center Performance Using Simulated Contact-Agent Pairings

2026-11-10

ALEXANDRIA, Virginia, Nov. 10 -- AFINITI AI LIMITED, Dublin, Ireland has been assigned a patent (No. US 12795018 B2, initially filed June 15, 2023) developed by three inventors Vikash Khatri, Aldie, Virginia; Blake Jay Riley, Indianapolis, Indiana; and Hammad Butt, Islamabad, Pakistan, for "Computer-implemented systems and methods for evaluating contact center performance using simulated contact-agent pairings." . . .

Information Request Form

Name:
Category that best fits the type of business or agency you are affiliated with:	Government Newspaper / Media Business Public Policy Individual / Student Educators
Company Name:
Email:
Phone:
State:

I'd like to have a copy of this article mailed to me.

To also receive a free sample of other Targeted News products check the appropriate boxes below.
Golf Handicap site (FairwayFiles.com)
Products marked with ** can be customized by keywords or areas of interest. If you select them please specify your keywords in the box below:

If we need to contact you please specify your preferred contact method. Have a representative contact me by phone
Have a representative contact me via email

Additonal questions or comments:

Click here for more information or a free trial

Existing Customer Login

Computer-Implemented Systems and Methods for Evaluating Contact Center Performance Using Simulated Contact-Agent Pairings

Information Request Form

Copyright Targeted News Service 2026