Wednesday - August 12, 2026

Chatbot Assistant Powered by Artificial Intelligence for Troubleshooting Issues Based on Historical Resolution Data

ALEXANDRIA, Virginia, Aug. 11 -- FIDELITY INFORMATION SERVICES, LLC, Jacksonville, Florida has been assigned a patent (No. US 12705231 B2, initially filed Feb. 1, 2024) developed by four inventors Ashish Sharma, Punjab, India; Pulika Arora, Punjab, India; Vivek Painuly, Punjab, India; and Pushpraj Sharma, Madhyapradesh, India, for "Chatbot assistant powered by artificial intelligence for troubleshooting issues based on historical resolution data." . . .

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