Wednesday - February 18, 2026

Dynamic Content Generation for Contact Center Interactions Using Artificial Intelligence

2026-02-17

ALEXANDRIA, Virginia, Feb. 17 -- GENESYS CLOUD SERVICES, INC., Menlo Park, California has been assigned a patent (No. US 12556633 B2, initially filed Dec. 19, 2023) developed by four inventors Diwahar Sundar, Chennai, India; Kavvya Jothibabu, Chennai, India; Satesh Kumar Hariharan, Chennai, India; and Vidhyasimhan Jayaraghavendran, Chennai, India, for "Dynamic content generation for contact center interactions using artificial intelligence." . . .

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Dynamic Content Generation for Contact Center Interactions Using Artificial Intelligence

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