Systems and Methods for Intelligent Ticket Management and Resolution
Copyright © Targeted News Service 2025
2025-12-16
ALEXANDRIA, Virginia, Dec. 16 -- FIDELITY INFORMATION SERVICES, LLC, Jacksonville, Florida has been assigned a patent (No. US 12499393 B2, initially filed June 28, 2023) developed by five inventors Joel E Dake, Hubertus, Wisconsin; Damyn L Gessler, Madison, Wisconsin; Shane M Patzlsberger, Wauwatosa, Wisconsin; Shane W Strunk, St. Petersburg, Florida; and Benjamin Wellmann, Boca Raton, Florida, for "Systems and methods for intelligent ticket management and resolution." . . .
