Thursday - March 26, 2026

AI Automated Facilitation of Support Agent/Client Interactions in Multi-Modal Communications

ALEXANDRIA, Virginia, Oct. 21 -- BANK OF AMERICA CORPORATION, Charlotte, North Carolina has been assigned a patent (No. US 12452368 B2, initially filed Nov. 14, 2023) developed by seven inventors Jennifer Corzo, Ewing, New Jersey; Jitender Singh, Robbinsville, New Jersey; Priyeshkumar Patel, Hillsborough, New Jersey; Bartholomew Sanjeevinathan, Chennai, India; Amit Mishra, Chennai, India; Pravin Kumar Sankari Bhagavathiappan, Kanyakumari District, India; and Nipun Mahajan, Lawrenceville, New Je . . .

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