Thursday - March 26, 2026

Systems for Transitioning Telephony-Based and in-Person Servicing Interactions to and From an Artificial Intelligence (AI) Chat Session

2025-10-14

ALEXANDRIA, Virginia, Oct. 14 -- CAPITAL ONE SERVICES, LLC, McLean, Virginia has been assigned a patent (No. US 12445557 B2, initially filed March 27, 2025) developed by Scott Karp, McLean, Virginia, and Deepak Kaushik, Vienna, Virginia, for "Systems for transitioning telephony-based and in-person servicing interactions to and from an artificial intelligence (AI) chat session." . . .

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Systems for Transitioning Telephony-Based and in-Person Servicing Interactions to and From an Artificial Intelligence (AI) Chat Session

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