Wednesday - October 14, 2026
Postal Service IG: Customer Survey Integrity
October 14, 2026
WASHINGTON, Oct. 14 (TNSLrpt) -- The U.S. Postal Service Inspector General issued the following audit report (No. 25-129-R26) on September 10, 2026, entitled "Customer Survey Integrity."

Here are excerpts:

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Background

The Postal Accountability and Enhancement Act requires the U.S. Postal Service to submit annual customer satisfaction reports to the Postal Regulatory Commission (PRC). To support this requirement, Postal Service pe . . .

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