Friday - March 27, 2026
FCC Proposes Call Center Onshoring, English Proficiency Requirements
March 27, 2026
WASHINGTON, March 27 -- The Federal Communications Commission issued the following news release on March 26, 2026:

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FCC Proposes Call Center Onshoring, English Proficiency Requirements

Rulemaking Also Seeks to Disincentivize Call Centers from Facilitating Robocall Scams

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Today, the Federal Communications Commission voted to launch a new proceeding looking into the use of offshore call centers. The Commission will seek comment . . .

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