How NPS and HCAHPS Work Together to Transform Patient Experience
February 26, 2026
February 26, 2026
LINCOLN, Nebraska, Feb. 26 (TNSrep) -- NRC Health, a provider of customer intelligence in healthcare, issued the following news:
* * *
How NPS and HCAHPS Work Together to Transform Patient Experience
As health systems increasingly rely on patient feedback to guide improvement strategies, many face a familiar challenge: their real time patient feedback doesn't always line up with their HCAHPS results. This discrepancy can lead to confusion, stalled prog . . .
* * *
How NPS and HCAHPS Work Together to Transform Patient Experience
As health systems increasingly rely on patient feedback to guide improvement strategies, many face a familiar challenge: their real time patient feedback doesn't always line up with their HCAHPS results. This discrepancy can lead to confusion, stalled prog . . .