NiCE and Metrigy Research Finds Growing Openness to AI as Trust Shapes Customer Experience
November 09, 2026
November 09, 2026
HOBOKEN, New Jersey, Nov. 9 [Category: BizComputer Technology] -- NICE, an enterprise software solutions provider, issued the following news release:
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NiCE and Metrigy Research Finds Growing Openness to AI as Trust Shapes Customer Experience
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28.8% of consumers would choose an AI agent when resolution is guaranteed, up 5.8 percentage points since Q1 2026
Hoboken, N.J., November 9, 2026 - NiCE (NASDAQ: NICE), a CX AI company, . . .
* * *
NiCE and Metrigy Research Finds Growing Openness to AI as Trust Shapes Customer Experience
*
28.8% of consumers would choose an AI agent when resolution is guaranteed, up 5.8 percentage points since Q1 2026
Hoboken, N.J., November 9, 2026 - NiCE (NASDAQ: NICE), a CX AI company, . . .
