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Q&A: Why do people prefer human empathy despite rating AI empathy higher?
October 27, 2026
UNIVERSITY PARK, Pennsylvania, Oct. 27 -- Pennsylvania State University posted the following news:

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Q&A: Why do people prefer human empathy despite rating AI empathy higher?

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UNIVERSITY PARK, Pa. -- More people are turning to artificial intelligence (AI)-powered chatbots for companionship and to address loneliness. But can AI-generated empathy replace human connection?

In a study published in the journal Communications Ps . . .

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