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NRC Health: How Fairview Health Services Built a Culture of Patient Experience Ownership
October 23, 2026
LINCOLN, Nebraska, Oct. 23 -- NRC Health, a provider of customer intelligence in healthcare, issued the following news:

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October 22, 2026

How Fairview Health Services Built a Culture of Patient Experience Ownership

How a seven-person customer experience (CX) team got leaders across a 36,000-employee health system to act on patient experience.

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Patient experience improvement doesn't happen overnight, especial . . .

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