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Pa. Labor Dept.: Call Wait Time for Unemployment Help Now Just Seven Minutes, Chat Response Time Just 11 Seconds
October 02, 2026
HARRISBURG, Pennsylvania, Oct. 2 -- The Pennsylvania Department of Labor and Industry issued the following news:

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New Milestones: Call Wait Time for Unemployment Help Now Just Seven Minutes, Chat Response Time Just 11 Seconds Thanks to Shapiro Administration's Investments to Bolster, Improve UC System

Call wait times have dropped to just seven minutes, email responses average under 24 hours, and more than 141,683 Pennsylvanians have received in-pe . . .

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