HAYS, Kansas, Sept. 24 -- Fort Hays State University posted the following news:

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Heart of a Tiger: A custodian's new beginning

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By Tisa Mason

HAYS, Kan. - Susan Relaford is the kind of person you want to hug. She has a big personality, a warm heart, and a word of encouragement ready for anyone who needs one.

For 11 years, Susan worked as a custodian here at Fort Hays State. If you played volleyball or basket . . .

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