Grocery returns lead to greater customer engagement and increase in sales, research finds
September 24, 2026
September 24, 2026
LAWRENCE, Kansas, Sept. 24 -- The University of Kansas posted the following news:
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Grocery returns lead to greater customer engagement and increase in sales, research finds
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LAWRENCE -Most grocery stores have a policy allowing purchasers to return items that are spoiled, damaged or unsatisfactory. While this process proves valuable to the customers, new research shows it can also be highly beneficial to the store.
"A ret . . .
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Grocery returns lead to greater customer engagement and increase in sales, research finds
*
LAWRENCE -Most grocery stores have a policy allowing purchasers to return items that are spoiled, damaged or unsatisfactory. While this process proves valuable to the customers, new research shows it can also be highly beneficial to the store.
"A ret . . .
