New Tool Helps AEP Answer Customer Bill Questions Faster
September 02, 2026
September 02, 2026
COLUMBUS, Ohio, Sept. 2 [Category: BizEnergy] -- American Electric Power Corp. posted the following news release:
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New Tool Helps AEP Answer Customer Bill Questions Faster
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Why did my electric bill change? It's one of the most common questions customers ask.
To provide faster, clearer answers, AEP is piloting Bill Analyzer, a new AI-powered tool developed with Gigawatt AI that helps Customer Care agents quickly identify . . .
* * *
New Tool Helps AEP Answer Customer Bill Questions Faster
*
Why did my electric bill change? It's one of the most common questions customers ask.
To provide faster, clearer answers, AEP is piloting Bill Analyzer, a new AI-powered tool developed with Gigawatt AI that helps Customer Care agents quickly identify . . .