What 26 years in Amex customer service taught Sam Tsien about trust and leadership
August 20, 2026
August 20, 2026
NEW YORK, Aug. 20 [Category: BizFinancial Services] -- American Express posted the following news release:
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What 26 years in Amex customer service taught Sam Tsien about trust and leadership
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When Sam Tsien joined American Express in 1999 as a customer care professional in the Toronto office, he was drawn at first by the strength of the brand.
"American Express was a name everybody recognized," Sam said. "But q . . .
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What 26 years in Amex customer service taught Sam Tsien about trust and leadership
*
When Sam Tsien joined American Express in 1999 as a customer care professional in the Toronto office, he was drawn at first by the strength of the brand.
"American Express was a name everybody recognized," Sam said. "But q . . .