University of Birmingham: Interacting With Customer Service AI Can Make People Act More Like Robots, Research Suggests
August 19, 2026
August 19, 2026
BIRMINGHAM, England, Aug. 19 (TNSjou) -- The University of Birmingham posted the following news:
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Interacting with customer service AI can make people act more like robots, research suggests
New research argues that interacting with robots displaying human-like behaviours can cause people to adopt robot-like traits or 'robotoid humanness.'
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As AI continues to develop at a rapid pace, social robots powered by AI are . . .
* * *
Interacting with customer service AI can make people act more like robots, research suggests
New research argues that interacting with robots displaying human-like behaviours can cause people to adopt robot-like traits or 'robotoid humanness.'
-
As AI continues to develop at a rapid pace, social robots powered by AI are . . .