University of Michigan: Premium Customer, Quickest Service - Not So Fast, at Least in World of Agentic AI-driven Services
August 19, 2026
August 19, 2026
ANN ARBOR, Michigan, Aug. 19 (TNSjou) -- The University of Michigan issued the following news:
* * *
Premium customer, quickest service? Not so fast, at least in world of agentic AI-driven services
It's conventional wisdom in the business world: Premium customers get a pass to the front of the line. Think airports or amusement parks.
But new research from the University of Michigan finds the best approach--at least in the realm of data pro . . .
* * *
Premium customer, quickest service? Not so fast, at least in world of agentic AI-driven services
It's conventional wisdom in the business world: Premium customers get a pass to the front of the line. Think airports or amusement parks.
But new research from the University of Michigan finds the best approach--at least in the realm of data pro . . .