Temple University: Can online reviews be trusted - New commentary says it's getting harder
July 16, 2026
July 16, 2026
PHILADELPHIA, Pennsylvania, July 16 -- Temple University posted the following news:
* * *
Can online reviews be trusted? New commentary says it's getting harder
For many online shoppers, reviews can help decide whether they click "add to cart" or keep scrolling.
A new commentary by Susan Mudambi, professor emeritus of marketing at Temple's Fox School of Business, identifies three types of online reviews that cannot be trust . . .
* * *
Can online reviews be trusted? New commentary says it's getting harder
For many online shoppers, reviews can help decide whether they click "add to cart" or keep scrolling.
A new commentary by Susan Mudambi, professor emeritus of marketing at Temple's Fox School of Business, identifies three types of online reviews that cannot be trust . . .
