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Temple University: Can online reviews be trusted - New commentary says it's getting harder
July 16, 2026
PHILADELPHIA, Pennsylvania, July 16 -- Temple University posted the following news:

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Can online reviews be trusted? New commentary says it's getting harder

For many online shoppers, reviews can help decide whether they click "add to cart" or keep scrolling.

A new commentary by Susan Mudambi, professor emeritus of marketing at Temple's Fox School of Business, identifies three types of online reviews that cannot be trust . . .

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