University of Surrey: Why hotel crisis plans collapse when panic sets in, according to hospitality leaders
June 16, 2026
June 16, 2026
GUILFORD, England, June 16 (TNSjou) -- The University of Surrey issued the following news release:
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Why hotel crisis plans collapse when panic sets in, according to hospitality leaders
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Hospitality leaders are being forced to handle far more than operational disruption when crises hit, according to new research from the University of Surrey. Researchers found that modern crises demand emotional resilience, ethical judgement and rapid deci . . .
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Why hotel crisis plans collapse when panic sets in, according to hospitality leaders
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Hospitality leaders are being forced to handle far more than operational disruption when crises hit, according to new research from the University of Surrey. Researchers found that modern crises demand emotional resilience, ethical judgement and rapid deci . . .