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China Airlines Launches Cargo AI Customer Service Bot
June 16, 2026
SURREY, England, June 16 -- Air Cargo News issued the following news:

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China Airlines launches cargo AI customer service bot

By Damian Brett

China Airlines has added an AI customer service assistant for its cargo business that aims to speed up the answering of customer queries.

The Taiwan-hubbed carrier said the Cargo AI Customer Service can understand complex questions to provide cargo owners and shipping agents with around-t . . .

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