Wednesday - April 15, 2026
Nearly One-Third of Contact Center Agents Plan to Quit as Agent Experience Falls Short
April 14, 2026
MELVILLE, New York, April 14 [Category: BizComputer Technology] -- Verint Systems, an analytics company that sells software and hardware products for security, surveillance and business intelligence, issued the following news release:

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Nearly One-Third of Contact Center Agents Plan to Quit as Agent Experience Falls Short

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MELVILLE, N.Y., April 14, 2026 -

Despite advances in AI and automation, contact center agents remain frus . . .

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