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Hackett Group Study Finds GBS Leaders Betting on AI to Close Widening Productivity Gap
March 24, 2026
MIAMI, March 24 (TNSrep) -- The Hackett Group, a consulting and executive advisory firm, issued the following news release:

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The Hackett Group(R) Study Finds GBS Leaders Betting on AI to Close Widening Productivity Gap

2026 GBS Key Issues Study shows AI delivering measurable gains across customer experience, service quality and employee engagement as organizations race to close a record efficiency gap

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The Hackett Group, Inc. . . .

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