Wednesday - March 11, 2026
Introducing the Agentic Contact Center: AI, Channels, CRM All in One
March 10, 2026
SAN FRANCISCO, California, March 10 [Category: BizHuman Resources/Personnel] -- Salesforce, a customer relationship management company, issued the following news release:

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Introducing the Agentic Contact Center: AI, Channels, CRM All in One

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Contact centers are under pressure to reduce operating costs while meeting customers' ever-increasing expectations, but their efforts to address this with AI are hampered by disconnected systems. . . .

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