Thursday - February 12, 2026
NRC Health Issues Commentary: Before Patients Find You, AI Already Has - What Health Systems Must Do Now
February 12, 2026
LINCOLN, Nebraska, Feb. 12 -- NRC Health, a provider of customer intelligence in healthcare, issued the following commentary on Feb. 11, 2026, by Brian Wynne, Senior Vice President of Growth:

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Before Patients Find You, AI Already Has: What Health Systems Must Do Now

Before a patient ever visits your website, calls your contact center, or walks through your doors, something else has already met them first.

AI.

As I shared duri . . .

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