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MTA Announces Subway Customer Satisfaction at All Time High
January 29, 2026
NEW YORK, Jan. 29 (TNSrep) -- The New York State Metropolitan Transportation Authority issued the following news release on Jan. 28, 2026:

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MTA Announces Subway Customer Satisfaction at All Time High

Latest Customers Count Survey Finds Overall Subway Satisfaction Levels Up 5 Points to 62%; Highest Since Survey Began in 2022

Record Number of Riders Say They Feel Safe on Subway Trains, Platforms and in Stations

Bus Rider Satisfa . . .

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