NRC Health Issues Commentary: Seeing Beyond Trendlines - Patient Experience as a Strategic Asset
January 23, 2026
January 23, 2026
LINCOLN, Nebraska, Jan. 23 -- NRC Health, a provider of customer intelligence in healthcare, issued the following commentary:
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Seeing Beyond Trendlines: Patient Experience as a Strategic Asset
By Jason Messerli, Strategic Advisor, Customer Strategy, NRC Health
In healthcare, it is widely agreed that no two patients are exactly the same. While treatment approaches may be similar, a range of factors necessitate variation and influence patie . . .
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Seeing Beyond Trendlines: Patient Experience as a Strategic Asset
By Jason Messerli, Strategic Advisor, Customer Strategy, NRC Health
In healthcare, it is widely agreed that no two patients are exactly the same. While treatment approaches may be similar, a range of factors necessitate variation and influence patie . . .