Montana State Business Professor Publishes Research on Social Media and Customer Service Agents
January 13, 2026
January 13, 2026
BOZEMAN, Montana, Jan. 13 -- Montana State University issued the following news:
* * *
Montana State business professor publishes research on social media and customer service agents
By Isabel Hicks, MSU News Service
A professor in Montana State University's Jake Jabs College of Business and Entrepreneurship recently published a paper in a highly regarded academic journal, Production and Operations Management, that explores the influence o . . .
* * *
Montana State business professor publishes research on social media and customer service agents
By Isabel Hicks, MSU News Service
A professor in Montana State University's Jake Jabs College of Business and Entrepreneurship recently published a paper in a highly regarded academic journal, Production and Operations Management, that explores the influence o . . .