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Kelly, Kennedy Introduce Bill to Improve Department of Veterans Affairs Phone Service System
November 11, 2025
WASHINGTON, Nov. 11 -- Sen. Mark Kelly, D-Arizona, issued the following news release:

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Kelly, Kennedy Introduce Bill to Improve Department of Veterans Affairs Phone Service System

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Senators Mark Kelly (D-AZ) and John Kennedy (R-LA) introduced the Stuck on Hold Act, a bill to require the Department of Veterans Affairs (VA) to inform callers of their estimated hold time, and, if the projected wait exceeds ten minutes, offer callers the opti . . .

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