Yale University: Are AI Chatbots Changing How We Shop?
November 11, 2025
November 11, 2025
NEW HAVEN, Connecticut, Nov. 11 -- Yale University issued the following Q&A on Nov. 10, 2025, with economics professor Jidong Zhou:
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Are AI Chatbots Changing How We Shop?
For decades, online search was the starting point for many of our purchases. Then, in just a few years, ChatGPT and other AI tools burst onto our computer and phone screens. What does shopping with an AI assistant change for consumers--and for the sellers and advertisers trying to . . .
* * *
Are AI Chatbots Changing How We Shop?
For decades, online search was the starting point for many of our purchases. Then, in just a few years, ChatGPT and other AI tools burst onto our computer and phone screens. What does shopping with an AI assistant change for consumers--and for the sellers and advertisers trying to . . .