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Gartner Predicts None of the Fortune 500 Companies Will Have Fully Eliminated Human Customer Service by 2028
September 10, 2025
STAMFORD, Connecticut, Sept. 10 [Category: BizConsulting] -- Gartner, an information technology research and advisory company, issued the following news release:

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Gartner Predicts None of the Fortune 500 Companies Will Have Fully Eliminated Human Customer Service by 2028

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STAMFORD, Conn., September 10, 2025

By 2028, none (0%) of the Fortune 500 companies will have fully eliminated human customer service, according to Gartner . . .

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