GSA Seeks Input on Improving Customer Experience Information Collection
August 29, 2025
August 29, 2025
WASHINGTON, Aug. 29 (TNSFRinfo) -- The General Services Administration is asking for feedback on a proposed information collection entitled "Improving Customer Experience."
The initiative aims to help agencies gather public opinion on their programs. This is a crucial step for agencies to meet their obligations under various laws, including the Government Service Delivery Improvement Act and the 21st Century Integrated Digital Experience Act, which both require continuous . . .
The initiative aims to help agencies gather public opinion on their programs. This is a crucial step for agencies to meet their obligations under various laws, including the Government Service Delivery Improvement Act and the 21st Century Integrated Digital Experience Act, which both require continuous . . .