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Warren, Senators Demand Answers on ED's Dismantling of Student Aid Customer Service
August 26, 2025
WASHINGTON, Aug. 26 -- Sen. Elizabeth Warren, D-Massachusetts, issued the following news release:

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Warren, Senators Demand Answers on ED's Dismantling of Student Aid Customer Service

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Senators allege that "ED is covering up its attempts to make FSA less responsive to millions of students, families, and borrowers."

Investigation reveals ED's efforts to intentionally hide the "Submit a Complaint" . . .

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