MTA Spring 2025 Survey Results Show Highest Subway Satisfaction Since Survey Launch
July 29, 2025
July 29, 2025
NEW YORK, July 29 -- The New York State Metropolitan Transportation Authority issued the following news release on July 28, 2025:
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MTA Spring 2025 Survey Results Show Highest Subway Satisfaction Since Survey Launch
Overall Bus Customer Satisfaction Reaches Two-Year High with 10-Plus Point Increases in Four Boroughs
Metro-North Remains Highest-Rated Agency
Satisfaction with Transfer Experience Drives Significant Increases at LI . . .
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MTA Spring 2025 Survey Results Show Highest Subway Satisfaction Since Survey Launch
Overall Bus Customer Satisfaction Reaches Two-Year High with 10-Plus Point Increases in Four Boroughs
Metro-North Remains Highest-Rated Agency
Satisfaction with Transfer Experience Drives Significant Increases at LI . . .