Nedgia Transforms Its Customer Service With a Pioneering Virtual AI Agent Solution Together With IBM Consulting
July 15, 2025
July 15, 2025
ARMONK, New York, July 15 -- IBM issued the following news release:
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Nedgia Transforms its Customer Service with a Pioneering Virtual AI Agent Solution Together with IBM Consulting
* For the first time, Naturgy's gas distributor will include Generative AI in both telephone and digital channels, which can help provide more detailed and personalized customer service
* This transformation positions the Group at the forefront of innovatio . . .
* * *
Nedgia Transforms its Customer Service with a Pioneering Virtual AI Agent Solution Together with IBM Consulting
* For the first time, Naturgy's gas distributor will include Generative AI in both telephone and digital channels, which can help provide more detailed and personalized customer service
* This transformation positions the Group at the forefront of innovatio . . .