Utilities Call on Oracle AI to Transform Customer Service
May 06, 2025
May 06, 2025
REDWOOD SHORES, California, May 6 [Category: BizComputer Technology] -- Oracle, a developer of hardware and software products, posted the following news release:
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Utilities Call on Oracle AI to Transform Customer Service
Today, Oracle announced new AI-powered call summarization and tagging capabilities in the Oracle Utilities Customer Platform, bringing intelligent automation to utility call centers. By helping reduce manual work, these innovations are . . .
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Utilities Call on Oracle AI to Transform Customer Service
Today, Oracle announced new AI-powered call summarization and tagging capabilities in the Oracle Utilities Customer Platform, bringing intelligent automation to utility call centers. By helping reduce manual work, these innovations are . . .