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Gender characteristics of service robots can influence customer decisions
May 06, 2025
UNIVERSITY PARK, Pennsylvania, May 6 -- Pennsylvania State University posted the following news:

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Gender characteristics of service robots can influence customer decisions

UNIVERSITY PARK, Pa. -- The hospitality industry can leverage the gender characteristics of service robots to influence customers' decisions, according to new research from a team in the Penn State School of Hospitality Management.

Service robots with characteristi . . .

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