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NICE Reports 400% Increase in CXone Mpower Autopilot Interactions in 2024 as AI Agents Power Future of Customer Service
February 27, 2025

NEW YORK, Feb. 27 [Category: BizComputer Technology] -- NICE, an enterprise software solutions provider, issued the following news release:

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NICE Reports 400% Increase in CXone Mpower Autopilot Interactions in 2024 as AI Agents Power Future of Customer Service

Record breaking year for NICE's CX automation and augmentation: 6 billion AI-augmented interactions and 2 trillion AI-analyzed words per month in 2024

Hoboken, N.J., February 2 . . .

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