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Consumers Demand Enterprises Modernize to Improve Ailing Customer Experience, Says Research
February 19, 2025
CAMBRIDGE, Massachusetts, Feb. 19 -- Pegasystems, a software company empowering digital transformation, issued the following news release:

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Consumers Demand Enterprises Modernize to Improve Ailing Customer Experience, Says Research

Legacy technical debt a leading contributor to decline in quality of customer interactions over the last 10 years

WALTHAM, Mass - February 18, 2025 - Frustrated consumers are demanding businesses invest in new, . . .

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