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More complaints, worse performance when AI monitors work
July 02, 2024
ITHACA, New York, July 2 -- Cornell University issued the following news:

Organizations using AI to monitor employees' behavior and productivity can expect them to complain more, be less productive and want to quit more - unless the technology can be framed as supporting their development, Cornell research finds.

Surveillance tools, which are increasingly being used to track and analyze physical activity, facial expressions, vocal tone and verbal and written communicati . . .

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