New Salesforce-WhatsApp Integration Brings Marketing and Service Conversations Together
April 10, 2024
April 10, 2024
SAN FRANCISCO, California, April 10 -- Salesforce, a customer relationship management company, issued the following news release on April 9, 2024:
Today, Salesforce, the #1 AI CRM, announced the general availability of Unified Conversations for WhatsApp, which transforms one-way marketing promotions or service requests into dynamic, two-way conversations from a single WhatsApp number. Now, instead of managing separate threads for promotions and support, customers can automatically r . . .
Today, Salesforce, the #1 AI CRM, announced the general availability of Unified Conversations for WhatsApp, which transforms one-way marketing promotions or service requests into dynamic, two-way conversations from a single WhatsApp number. Now, instead of managing separate threads for promotions and support, customers can automatically r . . .