BofA's Erica Surpasses 2 Billion Interactions, Helping 42 Million Clients Since Launch
April 09, 2024
April 09, 2024
CHARLOTTE, North Carolina, April 9 -- Bank of America, a financial institution, issued the following news release:
More than 2 billion since 2018. That's how many interactions Bank of America clients have had with Erica(R), the most advanced and first widely available virtual financial assistant, since it launched. It took four years to reach 1 billion interactions, since which client engagement has surged, reaching a second billion just 18 months later.
"Eric . . .
More than 2 billion since 2018. That's how many interactions Bank of America clients have had with Erica(R), the most advanced and first widely available virtual financial assistant, since it launched. It took four years to reach 1 billion interactions, since which client engagement has surged, reaching a second billion just 18 months later.
"Eric . . .