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NICE Unveils Enlighten XM, A Next Generation AI Contextual Memory Powering Customer Interactions
March 26, 2024
HOBOKEN, New Jersey, March 26 -- NICE, an enterprise software solutions provider, issued the following news release on March 25, 2024:

NICE (Nasdaq: NICE) today unveiled NICE Enlighten XM (Experience Memory), the latest advancement to NICE's CX AI solution, Enlighten, that leverages large language models' (LLMs) deep data memory to hyper-personalize customer journeys. NICE Enlighten XM ushers in a new era of CX by introducing fully contextualized journey management. NICE Enlighten X . . .

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