NICE Delivers Major CX AI Milestone With Enlighten Managing 100 Million Customer Interactions Per Month
March 26, 2024
March 26, 2024
HOBOKEN, New Jersey, March 26 -- NICE, an enterprise software solutions provider, issued the following news release on March 25, 2024:
NICE (Nasdaq: NICE) today announced that NICE Enlighten, NICE's CX AI, has reached the significant milestone of augmenting and automating over 100 million customer interactions per month. This surge manifests the growing demand that was highlighted in NICE's 2023 earnings report with 300% year-over-year growth in the number of Enlighten AI deals sign . . .
NICE (Nasdaq: NICE) today announced that NICE Enlighten, NICE's CX AI, has reached the significant milestone of augmenting and automating over 100 million customer interactions per month. This surge manifests the growing demand that was highlighted in NICE's 2023 earnings report with 300% year-over-year growth in the number of Enlighten AI deals sign . . .