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NICE Enlighten AutoSummary Wins 2024 BIG Innovation Award for Contact Center Innovation
March 22, 2024

HOBOKEN, New Jersey, March 22 -- NICE, an enterprise software solutions provider, issued the following news release on March 21, 2024:

NICE (Nasdaq: NICE) today announced that NICE Enlighten AutoSummary was named a winner in the 2024 BIG Innovation Awards presented by the Business Intelligence Group. Enlighten AutoSummary, NICE's AI purpose-built for CX, seamlessly combines proprietary, industry-specific CX AI models with Generative AI technology to deliver accurate and actionable a . . .

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