Gartner Survey Shows Customer Enablement Is Only Being Emphasized by 23% of Supply Chain Organizations
February 08, 2023
February 08, 2023
STAMFORD, Connecticut, Feb. 8 (TNSres) -- Gartner, an information technology research and advisory company, issued the following news release on Feb. 7, 2023:
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Innovative Customer Experience Strategy Is Twice as Likely to Drive Repurchase Orders
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Supply chain organizations that enable customers to get their own jobs done are twice as likely to receive repurchase orders compared with peers that focus merely on customer satisfaction or . . .
* * *
Innovative Customer Experience Strategy Is Twice as Likely to Drive Repurchase Orders
* * *
Supply chain organizations that enable customers to get their own jobs done are twice as likely to receive repurchase orders compared with peers that focus merely on customer satisfaction or . . .