Gartner Survey Finds Insurers' Focus Will Shift from Growing Revenue to Improving Customer Experience & Operational Efficiency in 2023
January 10, 2023
January 10, 2023
STAMFORD, Connecticut, Jan. 10 (TNSres) -- Gartner, an information technology research and advisory company, issued the following news release:
Improving the customer experience and operational excellence, not growth, is the driving force of a majority of insurance digitalization initiatives in 2023, according to a new Gartner, Inc. survey of insurance CIOs and technology executives.
The 2023 Gartner CIO and Technology Executive Survey gathered data from 2,203 CIO respo . . .
Improving the customer experience and operational excellence, not growth, is the driving force of a majority of insurance digitalization initiatives in 2023, according to a new Gartner, Inc. survey of insurance CIOs and technology executives.
The 2023 Gartner CIO and Technology Executive Survey gathered data from 2,203 CIO respo . . .