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Congressional Research Service Issues Insight White Paper on Phone Service at IRS During 2022 Filing Season
September 17, 2022
WASHINGTON, Sept. 17 (TNSrep) -- The Congressional Research Service issued the following Insight white paper on the phone service at the Internal Revenue Service during the 2022 filing season (No. IN12004) on Sept. 16, 2022, by public finance analyst Brendan McDermott.

Here are excerpts:

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Some policymakers have grown frustrated with shortcomings in the Internal Revenue Service's (IRS) customer service during the COVID-19 pandemic. According to the inde . . .

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